Maintenance & Technical Support

Technical support responds in 2 hours. 99.9% uptime with 24/7 monitoring. Daily data backup provides peace of mind.

We Build Web performs regular security updates. Website runs stable, no hacking. Reasonable maintenance cost.

Quick bug fixes, timely PHP, WordPress version upgrades. Just wish there was clearer SLA.

Priority support handles errors in 30 minutes. Database optimization speeds up website. Professional team.

What does maintenance package include?

Maintenance package at We Build Web includes: security updates, daily backup, 24/7 monitoring, bug fixes, and 2-4 hours minor edits/month.

What is support response time?

Response time at We Build Web: priority support within 30 minutes, standard support within 2 business hours. Critical errors handled immediately 24/7.

How much is monthly maintenance cost?

Maintenance cost at We Build Web from 500,000 VND/month for simple website, e-commerce from 1,500,000 VND/month, web application from 3,000,000 VND/month.